The New Health Care Facility
Chief Executive Officer
Board
Administration
Informational
services
Therapeutic
services
Diagnostic
services
Support
services
Admission
Billing and collection
Health education
Medical records
Information system
Human resources
Physical therapy
Cancer treatment
Occupational
therapy
Nursing
Medical laboratory
Cardiology neurology
Imaging
Emergency medicine
Organizational chart
Vision
To be a World Class hospital in the
provision of specialized and
innovative healthcare to enhance and
promote health
Mission
To provide accessible specialized
quality healthcare to the community
To facilitate medical training and
research
To participate in the national health
care planning and policy
Values statement
Provide high quality evidence based
health care
To recruit highly qualified professional
To uphold to moral and ethical standards
in provision of health care
To nature responsible professionalism
through culture mentorship
To embrace team work
Procedures that govern the hospital-physician
relationship
Hospital
The contract is between the hospital and
physician
Provision of conducive working conditions such
as facilities and remuneration
Provision of professional development to
physicians
Motivational strategies
Provision of disciplinary measures
Procedures that govern the
hospital-physician relationship
Physician
Cooperate and adhere to the rules and
regulations
Uphold professionalism when providing
healthcare
Respect the management
Add value to the hospital by ensuring
that you provide quality healthcare
Procedures that govern the
physician-patient relationship
Physician
Physician’s responsibility is to provide
better services to enhance quality
healthcare
Appropriate application of skills and
knowledge
Always uphold ethics and moral standards
when dealing with the patients
Exhibit commitment and dedication
Procedures that govern the
physician-patient relationship
Patients
Provide essential information
concerning ailments
To respect the medical practitioners
Cooperate and follow instructions of
the medical practitioners as prescribed
Negligence and liability issues
Negligence is failure on the part of the hospital
and physicians to take appropriate steps to
remedy a situation
Liability is to be indebted to or to be responsible
for an possible or actual loss. Consequently, as a
physician, putting into consideration liability and
negligence issues is imperative to avoid being
entangled in ethical and law issues or judicial
action.
Situation under which liability for
negligence occurs when there is:
Failure to conform to the standard of conduct
Duty, obligation or care that requires a certain
standard of care
A reasonable causal connection between
failure to conform to the standards of conduct
When there is an actual loss of injury
Example of Negligence and liability issues
Provision of security to the physicians and
patients
Ensuring that there is no embezzlement of
funds or corruption by the employees
In competence practitioners
Lack of training or manuals or procedures
manuals
Absence of protocols and procedures to
monitor the direct services of the professionals
Example of Negligence and liability issues
Cont.
Issues to do with end of life decisions
Lack of referral activities and mechanisms in
case of emergencies such as ambulance
Absence of systematic quality control
mechanisms to check quality of services
Lack of procedures or periodical review
consents from clients
Lack of clearly understood procedures for
emergency care and subsequent reassessment
Referral services to be offered
Referral services in this context means status or
conditional that requires advanced check up.
Some of the referral services will include;
An emergency room that will be operational 24
hours
The national referral hospital in the vicinity
An ambulance that will on standby to transport
patients that require high level of care
An Intensive Care Unit
Peer review system
A peer review system is a tested and
verified system that can be relied upon in
the organization. For rendering professional
judgments on disagreements between
professionals, patients and fiscal
intermediaries at the same time respecting
quality of care.
Procedure for its creation
The peer system is focused on finding out about the
quality of services provided by the doctors. Entire
department will discuss and agree on how the review
will be conducted. The reasons as to why the review
is important will also be discussed. Various questions
pertaining to the issue at hand will be important in
ensuring the success of the system.
Professionals from other institutions will be used to
assess the level of performance of the doctors in the
organization. They will use different measurements
to assess this performance.
A synopsis of how HMO insurance will be
handled
Health Maintenance Organization (HMO) is an
institution that manages or provides managed
care for self-funded healthcare benefit plans,
health insurance, individuals and other entities
and usually acts as a liaison with providers of
healthcare such as doctors and hospitals on a
prepaid basis.
Handling HMO insurance
HMO insurance will be provided to individuals or
entities on emergency care.
Doctors and other professionals will have to sign
a contract to allow them provide treatment to
patients that have HMO insurance
Patients will be requiring referral by the primary
care physician for them to be permitted to see a
doctor or a specialist.
References
University of Winsconsin-Madison. (2013).
How do I design a peer review program?