For Patient Check-up

To complete:
Write a 3- to 5-page paper which includes the following:
Create a simple flowchart of the activity you selected. (Review the Sample Workflow of
Answering a Telephone in an Office document found in this week’s Learning Resources for
an example.)
Next, in your paper:
Explain the process you have diagrammed.
For each step or decision point in the process, identify the following:
Who does this step? (It can be several people.)
What technology is used?
What policies and rules are involved in determining how, when, why, or where the step is
What information is needed for the execution of this step?
Describe the metric that is currently used to measure the soundness of the workflow. Is it
Describe any areas where improvements could occur and propose changes that could bring
about these improvements in the workflow.
Summarize why it is important to be aware of the flow of an activity.
Remember to include a cover page, introduction, and summary for your paper.
This week’s assignment requires you to diagram a process using a flowchart. You must
create a standard flowchart and apply the common symbols used with this method. Also to
get an excellent rating on this assignment you need to integrate outside resources in
addition to course resources and to get a good rating you need to integrate course

Running head: For Patient Check-up 1

Flow Chart for Patient Check-up

This flowchart below demonstrates a health information management system know as
Medication Refill Process – Electronic system (e-renewal system), which embraces a real-time
approach in managing patient data. In reality, the healthcare discipline in this organization is
illustrated by a demand for: real-mode and also integration between experts with multiplicity of
divisions of competency. The integration of data from diverse appliances, mobility of the care
givers, statistics and gadgets might be imperative. Below is an exemplar flowchart that draws
attention to the medical facility and how activities are executed by way of modern technology.

Running head: For Patient Check-up 1

Figure 1: Medication Refill Process- After EHR


Provider Reviews Inbox,
clicks on patient chart to
review information

Renew Medication

Refill Request Complete

Note to HER, send
message to MA through
HER Clinical messaging

Send eRx to pharmacy
through EHR

MA Calls patient and
explains Rx declinations

Rx Refill Request
Received and Rooted
to Inbox

Running head: For Patient Check-up 1

This system will help patients, nursing staff, providers, and pharmacists.
Technology Used
The system runs on a seamless Oracle Database Management, which is an e-renewal
system technology as opposed to paper renewal. This is a robust system that has an impressive
performance uptime. Since not so many people understand the technicalities that come with
Oracle system, the medical facility has a database administrator that administers the system in
the event of a technical hitch (McGonigle & Mastrian, 2012).
Policies and Rules
The information contained in the system will therefore not be disclosed to any third-
party. Nurses will observe ethical standards when using the hospital’s information management
system. Medics found abusing the information will hereby face the full force of the law. Patient
records shall not be altered or even billing information should not be tampered with.
Metric used for Workflow Evaluation
E-renewal system evaluation is a necessary step in determining what nurses require. But
before one has to decide on what they are searching for, in addition to the requirements that
stretch from critical ones to less significant information, it is important to consider if the system
at hand is effective and reliable. Last but not least purpose of the system; is it for professional
competence and effective delivery of services. Precise publishing of web pages is not fully
advanced because it can be designed by any one with the know-how. As such it is essential that
all the users have to be familiar with necessary skills to be able to access web page. The skills is
significant as it will assist the users in determining if the information is correct, current, detailed

Running head: For Patient Check-up 1
and realistic. Palpable errors will reveal that other data in not precise. Proof of imprecision
consists of observable quick preparation and conflicting quality. Alternatively, users can
compare the precision of what they know with what they are discovering (Drazen & Metzger,
Areas for Improvement
Security underscores the ability to scrutinize and indemnify person’s information that is
sprawling out of any system. The system is effective in the sense that it is robust, agile and
scalable. However, e-renewal system should be made very secure with water tight remote rights
that assure confidentiality of patient information, because remote accessibility would also mean
the insecure entry into a structure by entities that are not prohibited with respect to insufficient
precautions measures. This can be determined with a perspective to upholding seclusion as an
important variable in ubiquitous structure. To start, remoteness sanctions nurses to scrutinize the
garrulous of their personal data (McGonigle & Mastrian, 2012).
Consequently, it is related to the revelations as well as obligations between diverse
groups or companies as they have to maintain confidential data. Privacy connotes that person’s
right to their personal life and has their subversive and individual information remains out of
focal position. In conclusion, remoteness controls and also restricts the propensity of users to
collect statistics regarding other user (Drazen & Metzger, 1999).
Intrinsic brave-up for privacy in ubiquitous systems comprises of two divisions: the
improved ability to accumulate data inclined towards integrating as well as altered search
configurations in various repositories that comprises of all accumulated statistics. Conversely,
this accelerates the probability for personal and also disparate forms of statistical removal. A
subtle system of various networking elements connotes that the quantity of personal shared data

Running head: For Patient Check-up 1
will be enhanced accurately. Individual information can be disseminated by launching biometric
and also perceptual passageways for definite functions. More so, ubiquitous systems require
tracking and amassing of independent person’s activity with a perception to individualize
utilities. Ultimately, various dimensions of privacy and trust have to be fashioned as importantly
as possible if end-users have to use ubiquitous systems. Privacy can be maintained by presenting
a form that preclude or reduce the displayed quantity of data referred to as Anonymization.

Owing to the ever-increasing human demographics and the omni-present systems in
Medicare disciplines warrants for the incorporation of modern methods that would be used to
distribute and expand care giving services proficiently. The emergency of globalization that are
depicted by far-reaching and devolved information structures, Medicare has minimal choices if
at all they exist, than to embrace and incorporate novelty in running its business to present high
quality care services to patients but at a reasonable fee. Classical methods where customers and
care givers met face to face are doomed to extermination. To much paper work, and cataloguing
that hindered information flow across corporate structure has been outpaced by the ensuing
technological innovations. In a nutshell, Human computer interaction is the central dynamism to
purveying eminent care to the sick. In this respect, corporate entities have the obligation to re-
align their operations to embrace this new technological beat.

Running head: For Patient Check-up 1


Drazen, E., Metzger, J. (1999), Strategies for Integrated Health Care: Emerging Practices in
Information Management and Cross-Continuum Care, Jossey-Bass Publishers, San
Francisco, CA.
McGonigle & Mastrian, (2012) Nursing Informatics and the Foundation of Knowledge. Sudbury,
Mass.: Jones and Bartlett.